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Visitor Guidelines

Plan Your Visit

Visitor Guidelines

ADVANCE TICKETS 

Hours of Operation: Open 7 Days a Week from 9:30am–4:30pm.

General visitors may reserve a ticket (click here) for a specific day prior to coming to PCM. Your tickets are only valid for the date you selected.

Members and visitors utilizing discounts must get tickets in person.

CLEANING

All Museum frontline staff will be cleaning high touch areas frequently throughout the day, using CDC-recommended products. 

Loose parts within Museum exhibits will continue to be disinfected and swapped out frequently by exhibit staff.

In addition, the Museum is professionally cleaned with CDC-recommended products each night after closing. This includes disinfecting all high-touch areas including door handles, knobs, and stair rails.

The Museum has several new features to aid in the health and safety of its visitors and staff.
These include, but are not limited to:

  • New CDC recommended MERV-13 filters have been installed in the Museum’s HVAC system. These are hospital-grade filters which catch up to 90% of airborne particles – including viruses like SARS-CoV-2.
  • Two new systems to monitor humidity within the Museum have been installed, to be sure the humidity within the Museum stays within CDC guidelines.
  • A professional-grade antimicrobial spray has been used in the entire Museum. This is a semi-permanent (effective 6 months – 1 year) coating on all surfaces, including carpeting, and provides extra protection against SARS-CoV-2.
  • Touchless faucets have been installed in bathrooms.
  • Additional/new touchless soap, sanitizer, and paper towel dispensers have been installed.

HEALTH + SAFETY

Adult Support – Adults are expected to help the children they are visiting with to follow all health and safety rules.

Eating and Drinking – No food or drink is allowed  in the Museum exhibits; water bottles and baby bottles are the only exceptions.

TIPS FOR VISITING

You may arrive at any point during open hours.

Have your tickets ready; digital and printed versions will be accepted.

As always, children must be accompanied by an adult at all times during your visit.

 

PARKING

Please observe the fire lane signs and park only in designated spaces to keep the lot safe for pedestrians, buses, and emergency vehicle access.

Accessible parking spots are available.

Parking is free. There is metered street parking surrounding the Museum. On Sundays and some holidays, street parking is typically free.